FAQ
LIGHTROOM PRESETS
What are Lightroom Presets (Photo Filters)?
Lightroom Presets are custom filters that quickly edit photos automatically (adjusts exposure, contrast, tone, clarity, color, etc.) with just 1-click.
They are photo editing adjustment settings that can be applied to your photo to achieve a certain look.
It allows you to edit photos faster so you can spend more time shooting.
How to Install Presets to Lightroom Mobile
- Download Adobe Lightroom (FREE APP) from your App Store.
- Download the DNG Zip file via the link we’ve sent in your email
- Tap “More…” then “Save to Files” and choose “On my iPhone”
- Go to the Search bar then find “Downloads”.
- Find the downloaded DNG Zip file then tap to unzip the folder.
- Select all DNG files to be imported to your Lightroom.
How to Install Presets to Lightroom Mobile (Android Tutorial by Presetwizards Presets)
- Download Adobe Lightroom (FREE APP) from your Play Store.
- Download the DNG Zip file via the link we’ve sent in your email.
- Go to your Gallery
- Select all DNG images to be imported/shared to your Lightroom.
How to Install Presets to Desktop (Tutorial by Presetwizards Presets)
Please take note that there are two types of files for desktop — XMP and LRT. You may use the XMP files for desktop if you are using the later versions of Lightroom. You may check these details below for your reference:
1. Lightroom Classic: version 7.3+ (use .xmp Files)
2. Lightroom (FREE): desktop version (use .xmp Files)
3. Lightroom 4, 5, 6 (use .lrtemplate Files)
To make sure which version of Lightroom you are using, you may click “Help” at the top of your Lightroom dashboard and then click “System Info” to find out.
Can I use Lightroom presets on video?
Since Lightroom is mainly a photo-editing program, video tools are fairly limited, so our presets are not suitable for video editing.
Do I need an Adobe subscription to use the presets?
What do I need to use the presets on my mobile?
Download the FREE Adobe® Lightroom® App:
iOS: Download via Apple App Store
Android: Download via Google Play
No payment is required!
What other softwares are your presets compatible with?
- Adobe Lightroom
- Adobe Photoshop Camera Raw
GENERAL QUESTIONS
Why use Presetwizards Presets?
Unlike expensive apps, our unlimited use presets have NO expensive reoccurring subscription fees.
While our competitors will charge for mobile and desktop presets separately, all of our profesionally designed presets are value packed and include BOTH mobile & desktop formats for limitless versatility and quick editing on the go.
Here are some of the reasons why our customers love Presetwizards Presets:
- Easy to use, download and install
- Transforms your photo/video content in just 1-click
- Professional-looking content in just seconds!
- Little to no editing experience required
- Gives your photos a consistent style
- Dramatically speeds up your workflow
- Saves you time editing so you can spend more time shooting
- Allows you to try a variety of styles on your photos quickly
- Customizable / Adjustable
- Level up your editing anytime, anywhere
Are your downloads instant? How will I receive them?
Yes! All of our downloads are INSTANT.
After you complete payment you will immediately have the option to download the product(s) from the final purchase page.
Aside from that, you will also receive a download email shortly after.
If for any reason you don’t receive the email immediately, please contact us at [email protected]
Can I use it on a different phone or PC other than the one I installed it to?
Yes. Your purchased presets are downloadable with no expiration date.
Just note that we have different presets for mobile and desktop.
How to open/unzip a file on desktop?
Your purchase will download as a zipped file. When downloading your file after purchasing, select the “save” option instead of directly opening the file. If you do not specify a download location, the file will often be found in a folder labeled “downloads”.
Some computers may require an external program to unzip the file. 7-Zip is a free and well-known software that compresses and extracts files. PeaZip is another free option. You do not need to pay for an unzipping program to unzip your downloaded file.
Note: On Windows 10 the file explorer has built-in File extraction, where you can simply right-click and extract files, and does not need unzipping software.
HOW TO UNZIP A FILE ON DESKTOP
DESKTOP PC: Right-click on the downloaded folder and then click “extract all”.
DESKTOP MAC: Double-click on the downloaded folder and your computer will automatically extract all. Some newer PCs and MACs will automatically unzip your files immediately following your download. This is what a file looks like when it’s unzipped:
Note: For mobile steps, please refer to the specific instructions on installation
I’m not a professional. Are these presets for me?
ABSOLUTELY!
Our presets are designed for all levels of photographers, especially for beginners so that you can easily get a professional-looking aesthetic WITHOUT spending tons of hours editing.
Will I need to buy the presets/luts again if I get a new phone?
Nope! They are yours to use forever! You’ll still have access to your download page so you can re-download them to your new phone if/when needed.
Can I use this as social media filters (e.g Instagram)?
Our presets are mainly used for photo-editing programs such as Lightroom and Photoshop only.
Can I apply presets to my existing IG photos/videos?
Lightroom Presets are custom filters that quickly edit photos automatically (adjusts exposure, contrast, tone, clarity, color, etc.) with just 1-click. However, this won’t be able to change the existing uploaded photos on any social media accounts.
Our presets are photo editing adjustment settings that can be applied to your photo to achieve a certain look before you upload them to your profile.
It allows you to edit photos faster so you can spend more time shooting.
What are your payment methods?
We accept credit cards backed by major providers including Visa, Mastercard, American Express, Diners Club, Discover, JCB. Also through Shop Pay, Apple Pay, and Paypal.
ORDER QUESTIONS
I didn't receive my order confirmation/download link?
Please check your spam/junk folder.
Your order emails may have sent there in error. If this is the case, please be sure to mark us as a safe sender going forward!
In case that you are still unable to find your order confirmation/download emails, we recommend trying the following:
If you paid with PayPal, be sure to check the inbox of the email account associated with your PayPal account.
Reach out to our support team at [email protected] with the following:
a. The first and last name associated with your order.
b. The name(s) of the product(s) you ordered.
c. A general estimate of the time/date of your order.
I lost my download link. How can I access order again?
No worries! You can always email us at [email protected] and we’ll be glad to assist you.
Make sure to include your order number, full name, and email address used for the order. We will get back to you with your new download link.
How/when will I receive my files?
You will receive access to your files immediately after your payment has been posted and your purchase has completed.
On your order confirmation page, you should see an “Access Digital Content” link.
If you did not receive a download email, please check your spam folder and the email address associated with your form of payment.
You may also contact us at [email protected] and we’ll resend the link. We do send any products via mail – all delivery is digital.
I entered wrong email at checkout
No problem. Please send an email to [email protected] and provide us as much information as you can (your full name, order number, correct email, the wrong email and which presets you purchased) and we will be able to locate your order.
How many times can I use the download link before it expires?
You may download your purchased product as many times as you want. You don’t even have to pay for them monthly and it’s yours forever! If your download link does not work anymore – just email us at [email protected]
Refund Policy
Click here to view our Refund & Returns Policy
If you are unhappy with your product for any reason, please contact support for assistance: [email protected] . We are happy to provide one-on-one help with installation, along with guidance regarding use of purchased products.
CUSTOMER SUPPORT
Still need help?
For product and order support, technical questions, or detailed recommendations, please contact our dedicated support team at
For installation troubleshooting, in order to quickly assist you, please include the following information:
- Product(s) associated with your query
- First and last name associated with your order
- A screenshot of your software version information
- Details and/or screenshot about what you are experiencing.
